Refund Policy

Return & Refund Policy

Return Policy

How long do I have to make a return?

If for any reason you are not satisfied with your purchase, you may return the item(s) within 30 days of the order delivery date for a refund to the original form of payment.

To be eligible for a refund, the product(s) must:

• Be unused and in original condition, with all tags attached
• Be returned in the original packaging
• Show no signs of wear, damage, or alteration
• Not have been purchased as part of a final-sale or special promotional offer

Order Modification or Cancellation

Once an order has been placed and payment has been processed, it cannot be modified or canceled. Please review your order carefully before completing your purchase.

Do I have to pay for return shipping?

Yes. Customers are responsible for covering return shipping costs. Please do not send any product back without contacting us first.

How long does it take to get a refund?

Please allow up to 14 business days from the date your return is delivered for your refund to be processed. Refunds are issued to the original payment method.

Where do I send my return?

All returns require prior approval. Before sending any product back, please contact us at:

storypurses@gmail.com

Need more help?

If you have any questions or concerns regarding your order, feel free to contact us anytime at:

storypurses@gmail.com

Late or Missing Refunds

If you haven't received your refund yet, please contact us with your order number and purchase email address. Depending on your bank or payment provider, refunds may take several business days to appear in your account.